This review is kind of long, and you may not read all of it. So my summary is that the tour was all I expected. But we had several significant last-minute events, and Kondor Path was excellent in dealing with these. The tour could have been a complete bust--instead Kondor Path's team reacted quickly and well, and their actions made this trip one the highlights of my life, which my son and I will never forget.My (30 year old) son and 8 booked the Sacred Valley/Short Inca Trail 3D/2N tour. The tour was all we expected. We booked it thinking that the one day tour allowed us able to see a bit more of the Inca Culture, while getting a feel for the Inca Trail. (Due to time constraints, we could not do the full 4 or 5 day Inca Trail.) The tour was everything we expected. We were able to see Ollantaytambo, as well as we had an amazing day at Machu Picchu. Clear skies, with a few clouds. Sunny and warm, but not too hot. The guide, Jose, the driver (Roberto) were great, tailoring and adjusting the tour to our requests. In setting up the tour, we corresponded by email with Patricia, who was always very quick to respond with accurate and helpful information. We had high expectations and the tour met them. They arranged good hotels, that met our expectations and needs.If this was all that Kondor Path did, I might rate them 4 stars. What was truly exceptional was how they handled the unplanned events. Our tour was supposed to start on Thursday. We arrived in Cusco on Tuesday to acclimate to the altitude, giving us one day to tour Cusco on our own. On Wednesday, about 11:30 AM, they began hunting us down via email and calls to our hotel (we were out around Cusco). They reached us about 11
tripType: FRIENDS